How do I force quit or restart an iPhone?

My post about forcing a frozen iPod to restart seems to be very popular so I thought I’d post a similar article for those of you with iPhones.

How to force shutdown (reset) an iPhone: To force shutdown/reboot the iPhone 3G, press the sleep/wake power button first followed by the home button. Hold the buttons down for a few seconds until the screen changes. You should see the black background and white Apple logo to indicate the reset was successful.

Quit a frozen iPhone application: Very occasionally you may find that an iPhone application can freeze and lock up. To resolve this simply hold the Home button when in the application for about 6 seconds to quit it. You should then be able to reopen the application without restarting the phone.

Hope you find this useful…


Unlocking an iPod – “I forgot the Screen Lock code?”

My “How do I force quit or restart a frozen iPod?” post seems to be quite popular – I hope people are finding it useful.

I recently found some info on how to unlock your iPod if you have used a screen lock code (iPod nano, iPod nano 2G, and iPod 5G models) to lock your iPod and then forgotten the code. It seems like your options are:

  1. Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect your iPod from the computer, it should no longer be locked.
  2. You can restore your iPod to factory settings using iPod Updater. This will erase all data on your iPod (so ideally you want to try option 1 first)! Then, you can add your music and data back to your iPod – providing you have your data backed up of course.

You can read more in the article on

If you find any further options for unlocking the screen without the screen lock code, please post them as a comment below.


How do I force quit or restart a frozen iPod?

I learned the hard way by disconnecting my iPod (3rd Gen.) while it was in the middle of doing something.

If your iPod appears to have crashed or frozen and you need to force it to restart, simply hold down the ‘menu’ and ‘play’ buttons simultaneously for about 5 seconds. The iPod should quit and reboot. If you have an iPhone  see my post above force restarting an iPhone.

The above method will work for older iPods with a scroll wheel or touch wheel. For newer iPods (listed below), toggle the ‘hold’ switch on and off to ‘lock’ then ‘unlock’ the iPod controls. Then press the ‘Menu’ and ‘Select’ (centre) buttons for about 10 seconds until the Apple logo appears.

  • Fifth Generation iPod (also known as iPod with video)
  • iPod nano (Second Generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini (Second Generation)

If none of these solutions work, this technote emay help.

If you have locked your iPod screen and forgotten the ‘screen lock’, read this post…